About Homes Estate Agents Group Central Support
Whilst all our Residential Sales and Lettings offices are pretty much self-sufficient on a day-to-day basis, the Homes Central Support team provides additional assistance in areas such as central administration, sales progression, marketing resources and strategic direction.
Support from this small, but hugely experienced team, allows the rest of the business to optimise the time they are able to spend in direct dealings with all our customers. This, is turn, ensures we are able to deliver the highest levels of personal service and the positive results, for which we are well-known.
All three founding Homes’ directors are part of this support resource – that’s Charlie and the two Rob’s – in addition to which we have Liana in her role as Operations Director and her regionally based sales progression team, plus Jane who oversees all administration matters.
Meet our team Homes Estate Agents, Group Central Support
Charlie, Co-founder and Director of Homes, has been a successful estate agent for 18 years, since leaving college. A highly motivated individual with a strong entrepreneurial drive, Charlie has earned a reputation for setting new standards in the sector. He immerses himself in all areas of the business, with a particular interest in the Lettings & Property Management activity, plus assisting with Residential Sales activities, as required. His enthusiasm is at the heart of the ‘can-do’ culture within Homes Estate Agents.
Rob, Co-founder and Director of Homes, has been in estate agency for 19 years and is a true local lad, having grown up in Alton. His colleagues and clients alike enjoy his guidance and his straightforward and honest approach. Where some agents struggle to have the often, much-needed difficult conversation with their clients, Rob excels at this and is relentless in helping clients achieve their goals. He covers all aspects of the business but, in particular, spends a great deal of his time driving the sales performance of Homes and playing a pivotal role in the expanding Land & New Homes department.
As one of Homes’ founders, Rob is our Commercial Director and plays a pivotal role in the management of the company. With over 40 years’ experience in the service sector, he has held senior Board level positions with some sizeable UK and International organisations. Rob handles our strategic business development, as well as overseeing our legal and financial matters. He is also heavily involved in driving our online and offline marketing activity.
Heading up our Central Administration function, Jane is one of our longest serving team members. Originally from Wales, Jane has lived in Alton for over 25 years and is inherently familiar with all our offices. Ensuring our operational efficiency from ‘behind the scenes’, there’s little that she doesn’t get involved in and we all benefit greatly from her organisational skills, coupled with her calm and focussed disposition. If something needs to happen at the centre, Jane will sort it!
Liana is known to all of us across our four offices as ‘the person who misses nothing and gets things done’. She has been with Homes since 2012 managing the Alton office and being instrumental in setting up and growing our invaluable Sales Progression team.
Liana’s new role will report in directly to the Managing Directors. She will be responsible for the day to day overseeing of the business operation from staff recruitment and appraisals to monitoring and managing internal processes and systems, and coordinating the company’s marketing activity.